Privacy policy
Last updated: 2026
What we collect
We collect the account details you give us (first name, email, password), the profile information you choose to publish (age, city, country, denomination, faith level, church involvement, ministry, education, profession, marital status, bio and partner criteria), the photos you upload, and the messages you send through the platform.
How we use it
Your information is used to operate EverVows: to verify your profile, to show you to compatible members, to calculate Faith Compatibility Scores, to moderate messages for safety, and to send you notifications about connection requests, messages and your subscription.
We do not sell your data
EverVows does not sell, rent or trade member data with third parties. We share data only with the service providers required to run the platform (hosting, payment processing, email delivery, AI moderation and coaching), and only to the extent needed for those services.
Your privacy controls
You control your visibility. Anonymous mode hides your profile from general search, and photo blur keeps your photo hidden until a connection request is accepted by both members. You may edit or remove profile details at any time.
Message moderation
Messages are scanned automatically before delivery to detect inappropriate, disrespectful or sexually explicit content. Blocked messages are logged for review by our moderation team so that repeated violations can be addressed.
Requesting account deletion
You can ask us to delete your account at any time. Open My Profile, scroll to Account settings and choose “Request account deletion”. You will be asked to confirm, and you may add an optional reason. While a request is still waiting, you can withdraw it yourself from the same place.
Review timeline
Only our administrators can act on a deletion request. We review requests within 7 days and complete the deletion within 30 days of your request. If your account has an active paid plan, cancel it or tell us in the reason field so billing is stopped as part of the process. We contact you by email if we need anything before finishing.
What is removed and what is anonymized
Removed: your login, profile details, photos, faith answers, private notes, voice messages, notifications, coach conversations, saved filters and push subscriptions. Anonymized: messages you sent inside an accepted connection appear as coming from a “Deleted member”, so the other person keeps their own conversation history without your name or photo. Kept: records the law requires us to keep, such as payment and purchase receipts, and safety records for reports made about serious conduct. These are stored separately and are not used to contact you or to show you to other members.
Retention
We keep your data while your account is active. After deletion we retain only what is described above, for as long as the law or our safety obligations require.
Contact
For privacy questions or data requests, contact our team through the support address listed in your account settings. We aim to respond within a few business days.